Validating Digital Onboarding solutions through CrowdTesting: the Phygital case in CRIF
Traditional testing is often insufficient to validate digital solutions under actual conditions of use. Learn how UNGUESS and CRIF have collaborated to bring Crowdtesting inside testing processes to measure and validate the impact of UX/UI on product usability across a wide heterogeneity of devices and usage conditions, without cognitive bias and in a short time.
Filippo Leccardi, graduated in Management Engineering at Politecnico di Milano.
In 2016 he started working as a Researcher in the Big Data Analytics & BI Observatory of the Digital Innovation Observatories of the Politecnico di Milano. In 2017 he joined the Artificial Intelligence Observatory as Researcher. In 2020 he concludes the “Percorso Executive” in Design & Innovation Management at the MIP of the Politecnico di Milano. Also in 2020 he began working as Customer Success Manager in UNGUESS (formerly AppQuality), dealing with digital products testing and optimization projects for some of the largest Italian companies.