Programme of 26.08.2020

ab 07.15          Registration
08.15 – 08.45 Morning Sessions

  • Devops culture transformation at scale at Credit Suisse

    The talk covers our DevOps-journey on a mission-critical application (4k+ user, 40+ developers/multiple locations). I will explain the cultural change, technical setup and best practices: How we shifted the culture of control & escalation to collaboration (incl. Biz) by fostering the team’s autonomy and engineering excellence. How we leveraged feedback loops across all stages (pipeline, monitoring, in-app-feedback, etc.) measured based on defined metrics. As a result we have increased the release cadence from 4/y to bi-weekly, easing the burden of release & roll-out through canary releases.

    Nicolas Bizard

    Nic has been developing banking software with Agile methods and more recently with Devops, improving customer satisfaction and fun at work for the best of the last 15 years.

  • x2Lab Measurement System - flexible Prüfstandssoftware zur Messdatenerfassung

    Die automatische Erfassung der Messdaten ab Anlagen und Produkten (in unseren Beispielen Motoren, Lüfter, Klimaanlagen, etc. ) sind für durchgängige Tests in der Industrie eine herausfordernde Voraussetzung. Anfragen zur Entwicklung von Messsysteme aus verschiedenen Industrien haben uns dazu bewogen, einen generisches Framework zu bauen. So kann der Kunde das Messsystem auch für Produktserien weiter verwenden. Damit das Messsystem generisch wird und bleibt stand die Architektur und Implementationsmethodik von Anfang an im Fokus. In unserem Referat geben wir unsere Erfahrungen dazu weiter.

    Thomas Kammermann

    Thomas Kammermann ist promovierter Maschinenbauingenieur und bei Noser Engineering als Entwicklungs- und Systemingenieur tätig. Zuvor war er an der Empa und ETH Zürich und hat im Rahmen seiner Dissertation an Plasmaspektroskopie und Entflammungsphänomenen von wasserstoffangereicherter Methan-Luft Gemischen geforscht und dabei laser-optische und spektroskopische Messmethoden entwickelt. In seiner aktuellen Position beschäftig er sich mit der Softwareentwicklung zur Datenerfassung und -analyse an Hardware-Prüfständen.

  • Die 7 Stolperfallen auf dem Weg zu erfolgreichem DevOps

    Seit geraumer Zeit geistert der Begriff DevOps durch die IT. Vorreiter auf dem Gebiet wie Neflix oder Google sind unter anderem in der Lage, ad-hoc auf veränderte Kundenbedürfnisse zu reagieren. Die Rolle der IT wandelt sich aktuell fast überall von einem Nischendasein hin zu einem Kernelement des Geschäfts. Zunehmend setzen dabei auch Unternehmen abseits der klassischen IT-Branche in der IT-Tranformation auf DevOps. Teilweise ohne genau zu verstehen, was alles zu dazugehört. Nach DevOps-Einführung setzt häufig eine Phase der Ernüchterung ein. Die grossen Erwartungen, die die Erfolgsgeschichten der Vorreiter versprechen, werden häufig von der Realität eingeholt. In dieser Session zeigen wir auf, was DevOps eigentlich alles umfasst und schälen aus unserer Praxiserfahrung die 7 grössten Misserfolgsfaktoren heraus, die es als Stolperfallen zu vermeiden gilt.

    Alexander Henze

    Alexander Henze ist Head DevOps bei SwissQ. Er ist IT-Transformationsbegleiter und treibt die technischen und organisatorischen Aspekte rund um Qualitätssicherung für seine Kunden immer weiter voran. Als langjähriger IT-Berater hat er verschiedenste Rollen bei Kunden in unterschiedlichsten Branchen bekleidet. Angefangen vom manuellen Tester ist er die Testpyramide immer weiter hinuntergewandert und hat als Testautomatisierer, Entwickler und Coach Agilität in die Projekte gebracht.

  • Successful Go Live of SAP S/4 during COVID-19 Lockdown

    Roman Rehm talks about (positive) impressions, which he had when acting as Test Manager in a big SAP S/4 Implementation Project. The project in automotive sector went successfully live during Lock Down Phase in 2020.

    Roman Rehm

    Roman Rehm started his career in 1990 as a developer and later expanded his skillset as a software architect and project manager focusing on SAP and financial services. Working with Tricentis In 2010, he was responsible for the SAP certification of TOSCA. More recently, he grew his team to 50 testing experts. His main focus at AUTOMATORS utilizes his vast expertise and experience in SAP quality management and test automation.

  • «Bern Endstation, alle Passagiere Passwort ändern» - a red team war story

    «Attackers are always one step ahead. Let‘s become attackers.» – Erlebe wie das Swisscom Red Team in die Rolle Cyberkrimineller schlüpft und die Swisscom mit realitätsnahen Angriffen konfrontiert. Erfahre welche Auswirkungen diese Angriffe auf die Sicherheit der Swisscom haben.

    Lukas Benninger

    Lukas arbeitet für 8 Jahre als ICT System-Administrator & -Ingenieur, 7 Jahre als ICT Security Consultant und 1 Jahr Security Analyst, Incident Responder & Red Team Member

09.00 – 09.30 Welcome and Speaker Insights
09.30 – 10.15 Keynote

  • KEYNOTE: Essential Skills in the New World

    Are your skills future-proof? What do we mean by I-shaped vs T-shaped individuals and why is it important for most of us to become T-shaped? How has the digital disruption changed the workplace – not just in terms of agile ways of working, but also with regards to how humans interact with one another?

    Incorporating the findings from the latest “Upskilling: Enterprise DevOps Skills Report”, I will look at the specific core, functional, technical and process skills you need to thrive in the digital economy. By way of practical examples, I will show how T-shaping can be achieved and address some of the biggest impediments that stand in the way.

    Eveline Oehrlich

    Eveline Oehrlich is an Industry Analyst and independent Chief Research Director at the DevOps Institute.  She previously held the position of VP and Research Director at Forrester Research, where she led and conducted research around a variety of topics including DevOps, Digital Operational Excellence, IT and Enterprise Service Management, Cognitive Intelligence and Application Performance Management for 13 years.  Eveline has advised leaders and teams across small and large enterprises across the world on challenges and possible changes to people, process and technology. She is the author of many research papers and thought leadership pieces and a well-known presenter and speaker within the IT industry. Eveline has more than 25 years of experience in IT.

    Eveline’s passion is to help companies transform their IT organization, processes and tools towards high performing teams enabling their business partners achieve great business results.  She has helped some of the largest enterprises across the world to adopt new strategies, workflows and automation tools within their journey towards a digital business.

10.15 – 10.45 Coffee Break
10.45 – 11.15 Session 1

  • Learn from your bugs and your testers: 10 years on Boeing 777

    Airline pilots like myself are trained on flight simulators. Those are horribly complicated machines with several million lines of code and hardware parts.
    Every incident and accident in aviation is analyzed so it won’t happen again. A tester has a role in the feedback loop to improve the business. Practical examples will be shown.

    Alexandre Bauduin

    Alexandre Bauduin Consulteer, Switzerland
    His career started in the space industry where he discovered his passion for aerospace, working on both military and civilian projects. His passion pushed him to become an airline pilot, as a way to really understand how those instruments he programmed and integrated were operating in a cockpit. One of his last challenges was to organize flight simulator testing into a lean manufacturing environment. He designed a test automation framework to speed up testing and explored where the issues encountered came from.

  • Wie unsere EnTe die Delivery Teams zum Schwimmen bringt

    Die klassischen Bausteine Schulung, Beratung, Coaching reichen beim Change zur Agilität für viele Teams nicht aus. Spätestens beim Thema
    Testautomatisierung kommt die Aussage, dass man ja schon würde aber der Aufwand zu gross ist und die Zeit dazu fehlt. Das Ganze noch mit Microservices umzusetzen, scheint dann vollends den Bogen zu überspannen. Aus diesem Grund ergänzten wir das Vorgehen mit einem «Enabling Team» (EnTe) und die Skalierung erfolgt via Community of Practice. Ich zeige den Aufbau, das Vorgehen und was wir erreicht haben aber auch den Weg mit Steinen, Umwegen und Rutschpartien.

    Roger Reisch

    Ich bin seit über 25 Jahren in verschiedensten Rollen in der Informatik tätig. Von der Entwicklung, Business Analyse, Projektleitung, Release Management und dem Testing. Seit 1.5 Jahren bin ich nun beteiligt PostFinance auf dem zur Agilität zu begleiten.

  • Scaling DevOps - GitHub's journey from 400 to more than 1300 Users

    Over the last years, GitHub has risen from a small startup of some Ruby on Rails developers to the world’s biggest platform for developers and open source projects. During this time, GitHub also developed and evolved its approaches on DevOps and running one of the world’s most visited websites. In this talk, GitHub explains their journey with DevOps and how testing and deployments are done for GitHub.com. The goal is to demonstrate learnings and share experiences with other developers.

    Lukas Pollmann

    Lukas Pollmann works at GitHub as Senior Solutions Engineer and actively supports GitHub’s customers and partners in their DevOps challenges. He previously worked at Microsoft as a cloud architect and technical evangelist focusing on open source software. He currently lives and works in Munich, where he also holds a Master’s degree in Computer Science from the Technical University of Munich. In addition to his work, he is actively involved in the OSS community and his local makerspace.

  • Self-Service Big Data Platform

    Kafka and Hadoop have been in use for several years at Swisscom. Providing Kafka and Hadoop as a Service to multiple teams in a large company presents governance, security and multi-tenancy challenges. In this talk we will present how we built our self-service Big Data Platform which enables teams to use Kafka, Hadoop and Kubernetes internally. We will explain how we tackled these challenges by providing self-service capabilities supported by a governance model and Identity & Access Control Lists management. We will also show how we leverage Kubernetes and how it simplifies our operations.

    Sammy Ramareddy & Thibaud Chardonnens

    Sammy Ramareddy is a System Architect responsible for the Big Data Platform at Swisscom and  has been working in different roles around the Swisscom Big Data Platform since 2016. His Software and System Engineering background makes him feel at home when it’s about Platforms and Infrastructure.

    Thibaud Chardonnens is a technical product owner at Swisscom where he was one of the first engineers involved in the development of the big data platform. For the last five years, he was mainly building streaming applications and integrating the Kafka ecosystem within Swisscom.

  • WORKSHOP: Wir sind Helden – erfolgreich Testorganisationen führen

    Veränderungen wie die Agile Transformation fordern ganz neue Fähigkeiten und Profile in einer Testorganisation. Der klassische System Tester auf UI-Stufe wird immer mehr von motivierten Talenten ab technischen Hochschulen konkurrenziert.

    Dies ist nur eine Herausforderung, welche die Führung einer Testorganisation zu meistern hat. Ich möchte anhand meiner Erfahrungen als Fach- und Linienführung mit praktischen Beispielen realistische Möglichkeiten aufzeigen und vor Pit-Falls warnen, wenn es um Themen wie, Veränderung, Motivation, Diversität und Skills-Management in der Testorganisation geht.

    Marcel Rütschi

    In den fast 15 Jahren im Testing und Testmanagement konnte Marcel Rütschi einige Erfahrung als Fach- und Linienführung in unterschiedlichen Organisationen, Branchen und Team-Konstellationen sammeln. Mit seiner aktuellen Tätigkeit, hilft er Unternehmungen ein nachhaltiges Testing in der Organisation einzuführen. Für die Prozessdefinitionen und Toolevaluationen ist die Zusammenarbeit mit einem motivierten Test Team und anderen, relevanten Stakeholdern der wichtigste Schlüssel für einen erfolgreichen Change zu einer kontinuierlichen Verbesserung der Testaktivitäten.

  • Leveraging cloud-native CI/CD and GitOps for Kubernetes with Tekton and Argo CD

    With Kubernetes becoming an essential tool for modern cloud deployments and companies adopting their take on DevOps culture, there is a high demand for cloud-native CI/CD. But how can we achieve increased velocity in deployment while also taking care of things like infrastructure as code, immutability, portability, and security? In this session, we will explore core principles and typical use cases of cloud-native CI/CD and GitOps. We will furthermore investigate their advantages and disadvantages before diving deeper with a live demonstration of a source-code-to-production workflow based on Tekton and Argo CD.

    Denis Pingin

    Denis Pingin is a Software Architect in the Digital & Innovation team at adesso and has over 15 years of experience in different areas of software development. He focuses on cutting-edge cloud and DevOps technologies, scalable architectures, and best practices to deliver software both efficiently and reliably. His deep expertise across a broad range of technology stacks allows Denis to provide his clients with competent support on their cloud and DevOps transformation journeys.

  • How Raiffeisen Bank Accelerates Load and Performance Testing

    Raiffeisen is undergoing a continuous digital transformation, deploying modern SaaS in order to be more agile and to provide customers with a greater digital experience.

    The bank needed to adopt a modern performance testing approach that would support more agility and enable faster innovation. Join this session to learn how Raiffeisen transformed their performance testing practice to test more with less resources and to deliver more reliable software, faster.

    Stark-Mayer

    Louis Stark & Gregor Mayer

    Louis is a Software Engineer within Raiffeisen Bank’s Test & QA department. He is responsible for application performance. He has more than 15 years of testing experience in a range of industries. He believes that the exciting field of performance testing is open for innovation, automation and continued enhancement.

     

    Gregor is the DACH Territory Manager at Neotys, the developers of NeoLoad continuous performance testing platform. Gregor’s mission is to understand the performance testing requirements of the largest and most demanding organizations to take innovative solutions to market. With 20 years of sales and marketing experience he is an active contributor to the testing community.

  • Crowdtesting & How Curve Supercharges Their Testing Practices

    A key player on the European fintech scene, Curve has an ambitious goal: building an Operating System for Money, whereby their customers’ financial lives and accounts are all connected to just one card and app. In order to support their vision and make sure that the digital experiences provided to their users is flawless, Curve have to navigate the complexities of a fragmented financial services ecosystem as well as ensure the widest possible device coverage.

    DewetDiener-NigelWilson

    Dewet Diener & Nigel Wilson

    Dewet Diener, VP of Engineering at Curve, will present the digital landscape and challenges that his team has to face on a daily basis. In his presentation, he will focus on how crowdtesting enables them to accelerate their time to market and ensure the quality of their products. Dewet is a 20 year tech veteran, ex-Google partnership solutions. He is a serial CTO/VP Engineering of early startups across Adtech, Healthtech and Fintech, helping teams through hypergrowth. Dewet is passionate about Engineering Excellence and building exceptional teams.

    Nigel Wilson has been working with financial services and digital brands for over 20 years, in the USA, Australia, and Europe. He works closely with Banks and Building Societies so that they are able to deliver better services for customers and members through better digital delivery. In his spare time, he is found out of breath on his bicycle in the Yorkshire Dales or being dragged around by his 2 dogs, and daughters.

11.30 – 12.00 Session 2

  • Careers in Transition

    The last ten years have seen a number of changes in the testing profession, such as widespread automation, agile, DevOps, and test-driven development. Yet we are only in the early stages of a profound transformation in testing skills and the roles testers will play in delivering quality software.
    Today many testers are asking what knowledge and skills are needed to have a successful career in an era where testing means many different things. This presentation describes research on the advantages and limitations of flexibility, and how that relates to how individual testers work in the future.

    Peter Varhol

    Peter Varhol is a well-known writer and speaker on software and technology topics, having authored dozens of articles and spoken at a number of industry conferences and webcasts. He has advanced degrees in computer science, applied mathematics, and psychology, and is Managing Director at Technology Strategy Research, consulting with companies on software development, testing, and machine learning. His past roles include technology journalist, software product manager, software developer, and university professor.

  • Die Farbe der Banane oder warum unser Testing nicht bei der Auslieferung aufhört

    Im Security Monitoring müssen Sicherheitsvorfälle in IT-Umgebungen schnell erkannt werden. Riesige Mengen an Logdaten müssen effizient verarbeitet werden. Das SIEM-System spürt bekannte Muster auf, kombiniert Ereignisse und relativiert aufgrund von klassifizierten Asset-Listen. Diese Logik wird mit grossem Aufwand programmiert und parametrisiert. Passt alles zusammen werden Sicherheitsvorfälle erkannt und man kann darauf reagieren. Was aber, wenn sich nur ein kleines Detail ändert? Das Logformat ist nach dem Update anders oder eine kleine Konfigurationsänderung hat ungeahnte Auswirkungen. In der langen Kette genügt es, wenn eine Komponente ausschert und schon bleiben Vorfälle unentdeckt. Um die Sicherheit zu gewährleisten, muss die gesamte Kette stetig durchgetestet werden.

  • Dev, Ops and DevOps at Google

    Many people think Google does DevOps, many others think Google does Site Reliability Engineering… And both are correct! This session looks at how Google approaches Software Engineering, both practically and philosophically. It explains how Site Reliability Engineering fits in, how it works, and where it is used. Google is not a typical organisation, so finally we look at some of the ways that these approaches can be implemented at other organisations, and why it’s important to do so.

    David Cueva Tello

    David Cueva Tello is a Google Cloud Solutions Architect based in Zurich.

    David has over 16 years of experience working in high-tech companies such as Google, Amazon, TEKsystems and CobisCorp, where he has led the technological architecture, project and program management for strategic clients and partners in the financial, pharma, technology and services industries.

    David holds a Master in Computer Science from Concordia University in Montréal, and has lived and worked in several different countries in North America, South América and Europe.

  • Cyber-Defence, quo vadis

    Disruption, Souveränitätsverlust und die zunehmende Bedrohung im Cyber-Raum sowie moderne Kriegführung in allen Operations-Sphären sind Herausforderungen, die es zu meistern gilt. Die Schweizerarmee baut ihre Cyber-Fähigkeiten stetig aus. Der Cyber-Lehrgang der Armee ist ein ausgezeichnetes Rezept, Talente für die Armee zu gewinnen, auszubilden und für die Cyber-Abwehr einzusetzen. Dieses Know How wird anschliessend im Berufsleben nutzbringend für die Gesellschaft und die Wirtschaft eingebracht. Darüber und über die weiteren Entwicklungsschritte werde ich berichten.

    Thomas Bögli

    Thomas Bögli, Chef Cyber-Defence der Armee, ist seit über 19 Jahren im Sicherheitsbereich tätig, davon mehrere Jahre als Fachreferent und Bereichsleiter im Stab Sicherheitsausschuss des Bundesrates. Er hat Elektrotechnik in Bern studiert und ein EMBA Abschluss in Business Engineering. Als Milizoberst führt er den Stab Cyber der Armee. Als Chef Cyber-Defence ist er innerhalb der Armee verantwortlich für die Bedrohungsanalyse und Lageverfolgung im Cyberraum. Sein Bereich erstellt das Cyber-Lagebild der Armee und plant Aktionen im Cyber-Raum. Zudem ist er für die Cyber-Ausbildung der Kader und Cyber-Übungen der Armee zuständig.

  • WORKSHOP: Wir sind Helden – erfolgreich Testorganisationen führen

    Veränderungen wie die Agile Transformation fordern ganz neue Fähigkeiten und Profile in einer Testorganisation. Der klassische System Tester auf UI-Stufe wird immer mehr von motivierten Talenten ab technischen Hochschulen konkurrenziert.

    Dies ist nur eine Herausforderung, welche die Führung einer Testorganisation zu meistern hat. Ich möchte anhand meiner Erfahrungen als Fach- und Linienführung mit praktischen Beispielen realistische Möglichkeiten aufzeigen und vor Pit-Falls warnen, wenn es um Themen wie, Veränderung, Motivation, Diversität und Skills-Management in der Testorganisation geht.

  • Enterprise Application Integration as a Service

    How does enterprise integration change in a world of loosely coupled micro services? This is an organization that reinvented its business model, operating system, skillset and culture in order to cope with a changing environment. You will learn about our EAI, our API program and how these two elements combined gave birth to a self-service integration platform as a service that addresses the needs of a digital world within and outside Swisscom. Utilizing productization, team autonomy, full life cycle responsibility, design thinking, team OKR as well as a lot of passion and love for what we do.

    Sacha Fürer

    • 2017-dato Tribe Chief Integration & API DevOps – Swisscom
    • 2015-dato Treibend und prägend in der agilen Transformation der Swisscom IT
    • 2016-2017 Tribe Chief Communication Services DevOps – Swisscom
    • 2014-2015 Head of Department Communication Services Development – Swisscom
    • 2008-2014 Team Lead VoIP Services Development – Swisscom
    • 2005-2008 Technical Product Manager VoIP – Swisscom
    • 2002-2005 Software Engineer – U.a. Swiss Int. Air Lines
    • 2004-2006 Wirtschaftsingenieur FH 1998-2002 Elektrotechnik Ingenieur FH

  • Quality KPIs for Enterprise Companies based on 100% Open-source

    The majority of enterprise companies steer their development teams with static reports and outdated metrics – wrong decisions are made on the basis of inaccurate high-level KPIs.

    Qualysofts Telemetry Dashboards offer our customers a solution that enables a deep insight into the efficiency of their software development and testing processes and the software quality of their products. Based on real-time dashboards, our customers can observe the current trends at any time and thus identify and introduce improvements and continuously monitor their impact.

    By starting with the right KPIs, the Telemetry Solution is quickly set up and the implementation and testing teams benefit directly from it. The solution is then gradually expanded to include KPIs for mid-level and senior management.

    The best thing about it? No expensive tool with high licensing costs is necessary. The technical solution is based on 100% Open-source tools, is license-free, can be easily integrated into the existing IT landscape and expanded according to individual needs.

    Thomas Neubacher

    Thomas Neubacher

    Head of Automation Services Holding
    Thomas Neubacher has been part of the Qualysoft team since May 2017 and worked here as a Test Automation Architect. Since January 2019, he has been responsible for the entire area as Head of Automation Services for Qualysoft Holding. Previously, Thomas Neubacher worked for one of Qualysoft’s most important partner companies – Tricentis – from 2011 and was able to begin and further develop his career as a testing expert here. His tasks led him from the area of customer services to professional services to development / DevOps. After that, Neubacher spent one and a half years at a subsidiary of Novomatic to set up the areas of QA & test automation.

  • Real world Infrastructure-as-Code Testing with Terratest

    Terratest is an open-source Go library that makes it easier to write automated tests for Infrastructure as Code (IaC) based on Terraform. It provides a variety of tools for working with Cloud APIs, Kubernetes APIs and “traditional infrastructure” deployments. With Terratest we can write test suites that verify the behavior of the deployment code and ensure the resulting deployments are consistent with what we expect.

    In this talk we will introduce Terratest, show how it works and how to use it for testing infrastructure and application deployments. We will also provide examples and feedback from real world projects that successfully used it. Finally, we will show, in a hands-on demo, how to use it to deploy and test on Azure Cloud.

    Broeglin-Georg

    Dominique Broeglin & Florian Georg

    Dominique is an Azure Application Development Specialist at Microsoft. He enables his customers in their Digital Transformation journey by helping them build Cloud Native applications and implement Dev(Sec)Ops practices. He has 20 years of experience in software development and architecture in telecom, public sector, luxury goods, transport and private banking. He is also a lifelong learner and enthusiastic open-source contributor.

    Florian is the Azure Developer Audience Lead for Switzerland at Microsoft. He supports our local tech communities to exchange experience and achieve more with solutions such as Azure, Open-Source and Github. Florian has a background as cloud development squat leader, Cloud&Cognitive tech lead, solution architect and other technical sales and business development roles in the area of software development and architecture.

12.00 – 13.00 Hiltl Akademie
13.00 – 13.20 Meet our Partners
13.30 – 14.00 Session 3

  • Brenda - An Artificial Intelligence Team Member

    We developed an AI/ML framework named Brenda. Brenda is an AI team member that monitors the infrastructure 24×7, does Quality Assurance checks regularly, handles the alerts and applies auto healing. She communicates critical issues to the DevOps team. Brenda supports the DevOps team to identify errors, helps to do troubleshooting. She can also suggest the root cause to the DevOps team with her Machine Learning knowledge of past incidents. We will explain about the AI framework in general and talk about how we make it cost effective by reducing MTTR/MTTI and increase quality.

    Pakkala Sree Rama Murthy & Collin Harinath

    Collin has done his Bachelors in Computer Science and has 16 years of experience in Information Technology. He is working as a Technical Lead in Swisscom. He has implemented various Innovative solution as part of “Digital Transformation”. Collin has a passion for developing IoT devices.

    Murthy has done his Masters in Computer Application and has 22 years of experience in Information Technology and more specifically in Telco domain. He is working as Product Owner in Swisscom. He is leading various implementations of monitoring and AI/ML solutions for Infrastructures.

  • Warum Agile (Testing) nicht funktioniert!

    Scrum ist einfach. 3 Rollen, 5 Ereignisse, 3 Artefakte. Trotzdem scheitern Agile Vorhaben genau so oft wie im Wasserfall. Oder es mangelt an der Qualität. Gerade Tester beklagen sich oft über die Agilität und wünschen sich den guten alten Wasserfall zurück. In diesem Vortrag wird ergründet wieso Agile (Testing) Vorhaben scheitern, was man daraus lernen kann und welche Good Practices sich für das Testing ergeben.

    Silvio Moser

    Silvio Moser ist Mitbegründer der SwissQ Consulting AG. Er ist seit 1997 in verschiedenen Beratungs- und Managementpositionen in der SW-Entwicklung tätig, mit Fokus auf Qualitätssicherung, Product Engineering und Agile Transformation. Als CTO, unterstützt er seine Kollegen in der Definition neuer Frameworks (z.b. dem Agile Testing Framework), Services und Schulungen. Er ist dabei weiterhin „im Feld“ als Management Berater und Trainer tätig.

  • You are in control - the tools we use to give teams operational ownership

    We will take a look at the technical solutions we use to enable operational ownership for our teams. In three years, GetYourGuide has moved from a monolithic application owned by a couple of teams to more than a hundred applications across almost twenty teams. To allow a high level of autonomy, teams can use AWS, Terraform, Spinnaker, Datadog and internal tools for operation. This is the story of how that is set up: The actions that went well and the ones that got a lot of pushback from teams making us adjust the approach.

    Mattias Björnheden

    Mattias Björnheden is passionate about building strong engineering teams that take full ownership of their domain. He is currently the Director of Engineering for Infrastructure at GetYourGuide.
    He enjoys being a hands-on technical leader in fast growth organizations. Mattias is driving the efforts to build a fast scaling, high developer productivity platform using cloud technologies. In the past he has figured out mobile CI/CD, playlist recommendations, and experimentation at Spotify.

  • DevOps despite regulations

    Many enterprises adopted DevOps practises in the last couple of years. But according to Forrester, actual release velocity has remained somewhat constant. Why is that? If you take a deeper look into the software delivery processes of large enterprises, you will recognize a lot of time is still being wasted in manual handshakes.

    Just think about the change-advisory boards (CAB) in ITIL-based organizations, requiring a change approval by almost all the IT department. Is this still necessary today? Short answer: No. With cloud governance and modern DevSecOps practises you can automate most of the topics around compliance, security and service management.

    This presentation will teach you the concepts to empower DevOps in your organization.

    Jon Satchwell & Fabian Wohlschläger

    Jon is a Cloud Solution Architect at Microsoft leading multiple projects and programs in the financial services industry in Switzerland.
    Jon is passionate empowering DevOps with automated governance for clients in their digital transformation journey.
    Before joining Microsoft Jon was a Senior architect for esri designing and implementing geospatial technology solutions with private enterprise and defense. Outside of work you’ll find Jon on his road bike in the Swiss Alps trying to conquer as many passes as his family permits

    Fabian is a Software Engineer at Microsoft and is dedicated to building Microsoft’s Azure cloud computing platform to enable adoption by every country, every industry, and every customer in the world. Prior to Microsoft, Fabian served as Platform Architect focused on Microsoft Technologies within KPMG and spent 8 years in IT Consulting mostly working for Microsoft Partners. In his previous roles he led multinational development teams and advised C-level executives regarding cloud strategy. Besides being passionate about Azure since Red Dog times, he very much enjoys backpacking, hiking, skiing, and mountain biking.

  • WORKSHOP: DevOps with OpenShift in practice

    In our daily work as software architects, DevOps plays an increasingly important role. When advising our customers on the development of their products, we more often rely on OpenShift as an “on-premise Kubernetes” to ensure an application lifecycle with fast release cycles. In this hands-on workshop, we will guide you through the setup of an application in OpenShift with a Jenkins CI/CD pipeline and enhanced logging strategies with the EFK stack.

    Michael Lehmann & Andreas Landerer

    Andreas Landerer:

    As Lead Solution Architect , I specialised in the development of distributed systems. Furthermore, I am interested in the topics DevOps, Continuous Integration and Continuous Deployment as an enabler for agile software development.

    Michael Lehmann:

    Michael Lehmann is .NET Architect with expertise in web applications and micro service system. His passions are creating working software and cool products for his customers.

  • Development, Ops and Testing: One Team, One Fight?

    “What does it take to bridge 26 seconds? What does it take to break the impossible? It takes a team. It takes belief. It takes dedication!“ – Eliud Kipchogeor
    Running is a team sport, so is DevOps – athletes cannot win without their supporting gear and DevOps does not work without Continuous Testing.
    Join this session to learn how an enterprise transformed their way of working. The Journey from silos to cross-functional teams, from software testing to continuous testing, from manual to automation, from waterfall to scaled agile, from counting test cases to contextual quality metrics, from projects to products, from build to deploy and from 12 weeks to 26 seconds.

    Viktoria Praschl

    Viktoria has worked in the QA industry for over 10 years, starting off as a Software Engineer in Austria to most recently the VP CX Transformation and Strategy at Tricentis based out of New York.
    Her passion is Customer Experience, she helps companies around the world to achieve their desired outcomes when it comes to their QA transformation.
    She enjoys all kinds of sports and traveling around the world to experience new places and cultures.

  • 5G: Chancen und Herausforderungen

    Die fünfte Generation des Mobilfunks verspricht nicht nur höheren Datenraten sondern auch eine Vielzahl neuer Anwendungen. Doch nicht die neuen, technischen Möglichkeiten prägen in der Schweiz die öffentliche Debatte sondern Ängste und Befürchtungen. In einigen Kantonen werden sogar Moratorien für 5G gefordert. Woher kommt diese Technologieskepsis? Welche Herausforderungen entstehen in diesem Spannungsfeld für Swisscom?

    Hugo Lehmann

    Hugo Lehmann studierte Experimentalphysik an der Universität Fribourg, wo er sein Studium mit einer Dissertation in Kernstrukturphysik abgeschlossen hat. Nach einem Postdoc in Frankreich, stiess er zur Forschungsabteilung der Swisscom, wo er sich mit der Messung elektromagnetischer Felder und deren potentiellen, biologischen Effekten befasste. Später übernahm er die Leitung des Kompetenzcenters für Elektromagnetische Felder. Hugo hat seine naturwissenschaftliche Ausbildung mit einem Master of Advanced Studies in Management, Technology and Economics an der ETH in Zürich ergänzt und ist auch diplomierter Saxophonlehrer.

  • Do not limit yourself in testing of applications based on Open Banking (or any other) APIs

    Open Banking based on EU’s PSD2 regulation uses open APIs to allow developers to build applications and services for financial institutions.

    During development and testing of such applications which heavily depends on a 3rd party API (of any sort), you may find yourself facing various challenges that lead to unwanted compromises in your testing.

    In this talk, we will describe these challenges and introduce concept of mock services that overcomes all of them.

    Petr Vlasek

    Petr works as Product Owner at Broadcom with focus on Continuous Testing products and solutions. In past he worked in architect and product roles in areas of workload automation, application security and blockchain research. His current passion is finding of innovative ways how to take Continuous Testing solutions to the next level and make them developer-friendly.

14.15 – 14.45 Session 4

  • Practitioner view on how Performance Testing evolves

    The way we build applications and the architecture used evolves continuously.
    What has not changed is the need for stability, resilience and scalability – it has actually increased. To answer how this continuous change impacts performance testing we share some of our own data points and examples to illustrate our journey. We will touch aspects that have stayed relevant for the last 20 years as well as what we adjusted in recent times.
    We will address in this session:

    • Looking at data points for changes, problems and testing
    • Examples where a traditional performance testing approach failed
    • Lessons learned from failure and derived best practices
    • Recommendations, considerations & challenges in the modern world

    Xavier Oswald & Thomas Riedel

    Xavier Oswald
    Xavier is working since 8 years for Credit Suisse as QA technical lead, QA SME and QA Team lead.
    He has managed 100+ performance testing projects during the last years while driving a team of ~30 performance engineers.
    Previously he spent 4 years delivering Performance & Application Monitoring services across EMEA as consultant for many company (e.g. Banking, Insurance, Telecom).

    Thomas Riedel

  • Using machine learning supported advanced analytics for a shift-right testing environment

    Over the past decade the software development landscape has changed immensely. The success of agile and DevOps approaches have lead to consumer centric software so complex that it has become impossible to test in a traditional sense.
    We discuss a new metric driven approach to ensure software quality in a shift-right testing environment. Providing focused analytics to all developers and combining with ML to merge all metrics into a single Software Quality Index. This finally results into a new artificial team member, the master of software quality.

    Marthinus Bosman

    Marthinus studied Electronic Engineering at Stellenbosch University, majoring in informatics, and has been working as a Machine Learning Specialist at ambrite ag.
    He has been developing various technologies and frameworks to leverage ML and Analytics to assist and automate the work of developers and testers in the Telco industry.

  • Wie wir Postomaten mit Kubernetes und Zitronensaft testen

    Kubernetes als Plattform bietet neue Möglichkeiten wie Applikationen bereits während der Entwicklung isoliert und automatisiert getestet werden können. Für unsere Kern-Services (Transaktionsservice für Postomaten) haben wir eine Umgebung aufgebaut, in der wir den Code nach jedem Commit deployen und testen können. Die Umgebung wird vollständig automatisiert provisioniert, inklusive Datenbank und Testdaten. Mit dem Citrus-Framework simulieren wir Umsysteme. In unserem Talk zeigen wir das Setup und demonstrieren den Einsatz der Simulatoren.

    Takeaways:

    • Initialaufwand zahlt sich im Betrieb der Applikation vielfach aus
    • Entwickler entdecken Fehler dank automatisierter produktionsnaher Umgebung frühzeitig
    • Reproduzierbarkeit ist zentral
    • DevOps Team trägt Ownership

    Christian Bürgi & Timon Borter

    Christian Bürgi ist Lead Entwickler im Acquiring System der PostFinance. Er beschäftigt sich mit diversen Migrationsthemen wie zum Beispiel Kubernetes oder Java 11 sowie Testautomation und DevOps im Applikationsteam.

    Timon Borter ist Entwickler im Acquiring System der PostFinance. Er arbeitet am Aufbau von Web UIs und deren Integration in die Container Landschaft. Dazu gehört auch die Testautomation sowie das Bereitstellen von Simulatoren von Drittsystemen.

  • DevSecOps and the Cloud

    When adopting the cloud there are many technologies and permutations to choose from. Take deploying Kubernetes – it can be deployed natively or alternatively a managed service can be used (ie AWS Elastic Kubernetes Service). What are the trade-offs choosing lower level vs. higher level. How does this impact your DevOps or Site Reliability Engineering practice?  How does this impact your DevSecOps practice?   This speech will take a practical view on deploying services (like Kubernetes, Kafka) in the cloud in different manners.

  • WORKSHOP: DevOps with OpenShift in practice

  • Software Testing at the pace of DevOps

    Discerning clients demand a frictionless digital experience. Creating applications for a mobile-first mindset Luzerner Kantonalbank has worked tirelessly to give clients resilience in the ever-changing financial services milieu. Luzerner Kantonalbank meets these challenges head-on with a continuous-quality approach to their e-banking application, harnessing 2-Factor Authentication and AI-powered technology to test at the pace of DevOps.  Smart technology choices support Luzerner Kantonalbank’s ambitions to be efficient, socially minded, and sustainable.

    Antony Edwards & Michael Pils

    Antony is a proven product and technology leader with extensive experience in enterprise software and mobile computing. Prior to Eggplant, Antony served as CTO of The Global Draw Group—a leading supplier of networked gaming products, which includes subsidiaries Barcrest and Games Media. Antony also served as a member of the Executive Team and EVP of Ecosystem and Technical Services at mobile operating system specialist Symbian. While at Symbian, Antony was a founder of the Symbian open-source foundation. Prior to this, Antony held a position with IBM Research in New York, where he made several contributions to the development of the Linux kernel, with a particular focus on security.

    Michael has had a successful career in information technology and currently is head of Front Systems in the LUKB. His prime responsibility is ensuring a smooth digital experience for LUKB’s customers focusing testing the integrity, performance, as well as look’n feel of their digital assets. LUKB test all their systems on each mobile device, operating system, and desktop application. Being a digital pioneer, Michael looks forward to telling the LUKB digital story.

     

  • Why DevOps is not enough and how Value Stream Management is here to help !

    Value Stream Management is a business tool in the field of production management and supply chain management to improve the production and material flow as well as the associated flow of information between connected systems.
    The short talks is concentrating on the following questions:
    What does Value Stream Management offer in the context of DevOps ?
    What is the relationship between VSM and enterprise agile planning, CI / CD (continuous integration / delivery and deployment) ?
    Specifically we also look briefly in why automated QA must be an integrated part or your VSM strategy!

    Matthias Zieger

    Matthias has been in the IT industry for nearly 25 years – covering roles in software development, architecture, test automation, application lifecycle management and DevOps for IBM, Borland, Microsoft and codecentric. For the past five years, he has been helping large companies get their software to production faster with XebiaLabs’ release management and deployment platform – from classic Java EE environments to Docker and Cloud up to serverless architectures. Now with digital.ai, he helps large enterprise to achieve their digital transformation goals by using value stream management methods.

  • Bring Harmony & Quality to Your Agile Delivery with SpiraPlan

    Are you frustrated with the unnecessary complexity in managing your projects? Would you like to have one enterprise-ready platform for managing your requirements, tests, and sprints? Do you find that your existing set of tools is not scaling as you manage large programs and portfolios? Would you like to have risk management embedded in your processes from day one? In this exciting presentation, Adam Sandman from Inflectra will discuss these challenges and outline how SpiraPlan can help you bring harmony to your enterprise.

14.45 – 15.15 Yoga with Anke Frese
15.15 – 15.45 Session 5

  • Hey team – let’s talk about quality

    We talk about test, but what does that really mean?
    There is so much more to quality than just testing. We need to ensure that we do not settle for releasing “flawless” software, but also take into consideration that UX should be high quality for the users.
    When I talk to the teams, I would rather talk about how we ensure good quality for our products, than just about which tests we need to do. This will ensure, that everybody will be more aware about how to think quality throughout the whole process, from starting a task and until it has been released to production and hit the users.

    Jette Pedersen

    Jette is key in ensuring that the eBay teams are delivering quality releases on Denmark’s largest classifieds marketplaces; DBA & Bilbasen.
    In her daily work she coaches various teams, guiding them on how ensure quality of products and how to do thorough testing. This includes every aspect of the QA process, from discussions and talks on what to cover to keep a high quality, how to evaluate risk and all the way through executing tests.
    Jette is both ISTQB Advanced Test Analyst and TMap Suite Test Master certified, and has a background as a developer in the financial sector.

  • Let Me Tell You a Real Story about our Mobile CI/CD

    In this talk, I will tell the story behind why Delivery Hero adopted native test frameworks for mobile testing. Since using Espresso and XCUITest is still relatively uncommon for large apps and there are various unique challenges, I will share the Delivery Hero team’s experiences, including:

    A brief architectural overview of our mobile test framework: why it is all native (Swift and Java/Kotlin).
    Why they choose to adopt Espresso and XCUITest: what are the advantages and the limitations of this choice.
    How we are running different test suites and scopes with Bitrise CI and cloud devices using Google

    Moataz Nabil

    Hi, my name is Moataz Nabil, currently, I’m working as Senior SDET at Delivery Hero SE in Berlin, Germany, Test Automation Expert working on various projects with Mobile Automation. The author and curator of QA Automation course on Udemy. Has experience in building an automation process from scratch for big, distributed projects. Helping with auditing, problem-solving and QA Automation integration with the main development and QA processes. Due to my passion for automation testing, I got fully exposed to tools like Selenium WeDriver, Cypress, Appium, Espresso, Rest-assured, and Postman

  • What's your SLO?

    Hear about Booking.com’s journey from the first SLI definition & error budget definition to using SLOs as a defacto communication language between services owners. We will share details, process and tools that we have formulated along the way and how we use a metric-based approach to drive engineering improvements.

    Ameet Sarvaiya, Joaquim Rovira & Mihai Balaci

    Ameet Sarvaiya is a Senior Product Manager at Booking.com’s Core Infrastructure department where he works with reliability engineers running critical services for the company. He has been involved with site reliability engineering since its introduction at the company and has been deeply involved in the transformation to an DevOps / SRE culture and way of thinking and working. Amongst other things he has worked to introduce a collaboration model between product and reliability teams, introduction and scaling out of SLIs/SLOs, business continuity and incident management.

    Ameet has a background in software engineering applied to various industries such as shipping, retail, erp and home automation industry. He previously worked in the superyacht industry and led the development of an on-board entertainment platform, and control system. Ameet has a passion for intersection where technology is applied to enable business with a keen eye on the being customer centric. Ameet has been a part of several entrepreneurial ventures in the past.

    Joaquim Rovira a principal developer at Booking.com working in the Tech Operations side of core infrastructure. It’s been a bit over 8 years since he joined, and have been through a lot of transformations in tech and organization over the years. His background before Booking has a healthy mix of development and operations: his first jobs were mainly in sysadmin roles managing services at the UPC university in Barcelona, and from there he moved on to development of web frameworks and site performance. His real passion, though, lies in systems and everything it takes to keep them running smoothly, so he happily volunteered to join the very first steps of SRE @ Booking.

    Mihai Balaci is a Sr. Engineering Manager, leading the Product Performance & Reliability organization at Booking.com, working with both SRE and engineering teams to achieve the ultimate goal: improve customer experience through a reliable service offering. Beeing part of DevOps transformations teams within 3 different companies, Mihai has been exposed to the DevOps/SRE culture 7 years ago. He is driving the B.DevOps Amsterdam meetup in an effort to build the DevOps/SRE community.

    Mihai has a background in both operations & software development, leading mixed DevOps teams in the past 5 years, building platforms, migrating monoliths to microservices & stretching technologies at scale.

     

  • DevOps & Spitzensport: 5 Winnerthesen

    Im Spitzensport entscheidet die mentale Stärke um Sieg und Niederlage. Was unterscheidet die sehr erfolgreichen von den weniger erfolgreichen Highperformer? Aufbauend auf fünf Winnterthesen, die aus der langjährigen praktischen Erfahrung der angewandten Sportpsychologie stammen, erleben die Teilnehmer eine multimediale Präsentation. Olympioniken und erfolgreiche Teams denken und handeln flexibler (agiler), positiver und setzen ihre Ressourcen gezielt ein, um dauerhaft leistungsfähig und gesund zu bleiben. Was können DevOps-Teams aus den Erfolgsthesen lernen um solche Höchstleistungen zu vollbringen? Die Thesen dienen dazu, den Transfer in die Alltags- und Berufswelt herzustellen.

    Jörg Wetzel

    Jörg Wetzel ist Gründer und Inhaber der Firma Sport Psychologie Wetzel GmbH und Autor des Buches „Gold – mental stark zur Bestleistung“.

    Als Sportpsychologe begleitet er seit rund zwanzig Jahren verschiedene Top-Athleten und Top-Teams im Spitzensport und seine Kaderausbildungen, Seminare und Workshops in der Wirtschaft finden seit mehreren Jahren grossen Anklang. Vor seiner Tätigkeit als Sportpsychologe hat er das Sportlehrerdiplom absolviert und eigene Erfahrungen im Spitzensport als Mitglied der Schweizer Nationalmannschaft im Militärischen Fünfkampf gesammelt.

    Nebst seiner Tätigkeit in der angewandten Sportpsychologie arbeitet er für das Bundesamt für Sport in Magglingen sowie für die Swiss Olympic Association. Ebenfalls ist er in der Lehre an diversen Hochschulen sowie bei der Trainerbildung Schweiz (Bundesamt für Sport BASPO) involviert.

  • Refocus your DevOps transformation for success

    When embarking on a large scale enterprise DevOps transformation it’s easy to fall into anti-patterns without actually moving the dial to make your company a better place to work with faster lead times and improved stability – the exact things you were aspiring to achieve. This session will cover how to refocus your DevOps transformation on the benefits DevOps can bring as well as provide a practical approach to real transformation.

    Austen Constable

    Head of DevOps & Environments, SUB IT
    Austen is an Agile and DevOps Change Agent and Thought leader who’s transformed financial services teams at scale for the last 15 years. He continues to champion business and technology transformation in his current role as Head of DevOps and Environments within the Swiss Universal Bank at Credit Suisse.

  • A Guide to Event-driven SRE-inspired DevOps: The end of your monolithic release process

    While software architects have broken their monoliths into event-driven service architectures, many DevOps architects are still building monolithic inspired release pipelines. This results in complex pipeline code, tight integration of process and tools, lengthy diagnostics sessions to fix broken pipelines and puts strains on the underlying resources that build, deploy, test and validate.
    In this session we introduce a new approach: Event-driven Continuous Delivery and Operation Automation for modern DevOps! This approach decouples the declaration of processes for delivery and remediation from tooling. It uses an “everything as code” approach which includes deployment, testing, quality gate, observability, promotion and remediation definitions.
    One open source tool which implements this new approach is Keptn which was heavily inspired by Google’s SRE practice around SLIs & SLOs. Join us, see Keptn in action and get inspired on what the future of DevOps tooling can look like.

    Andi Grabner

    DevOps Activist
    Andreas Grabner (@grabnerandi) has 20+ years of experience as a software developer, tester and architect and is an advocate for high-performing cloud scale applications. He is a regular contributor to the DevOps community, a frequent speaker at technology conferences and regularly publishes articles on blog.dynatrace.com. In his spare time you can most likely find him on one of the salsa dancefloors of the world!

  • How Mindful Testing and other "simple" techniques can increase the efficiency of your testing team

    Today’s testing work in Agile and especially DevOps teams is very different from anything we’ve done previously. On the one hand, we are asked to test quickly in order not to delay the release of our features into production, but on the other hand, we are constantly reminded that we are the last line of defence before our applications are deployed to all our paying customers – this means that we better not miss any big issue with our very short testing operations.

    How can we test fast but also do it thoroughly? We need to get more information into the process faster, we need to qualify this information in order to focus on the important things and leave out the irrelevant ones, and more importantly, we need to be as focused as possible on the tests we are running.

    In this session, we will introduce a number of techniques to help you and your team provide excellent testing results faster and in more focused operations. We will review tools such as Mindful Testing, Negative Brainstorming, Walking the Dog, 3rd Party Interrogations, and Support Reviews to help testers to improve the effectiveness of their work and provide good results, faster.

  • Building and scaling a lean startup culture with Kickbox

    GETKICKBOX is a bottom-up intrapreneurship initiative that was started at Swisscom in 2016. The aim of the program is to foster the internal innovation culture and empower employees to experience ìLean Startupî methodologies by validating their own startup ideas. Employees get a project budget, work time, a method kit and access to internal experts and external service providers to validate their idea on the market. GETKICKBOX started as a prototype at Swisscom and today became a B2B SaaS product to launch, manage and automate a Kickbox program within a large enterprise. The program has been co-created by 100+ innovation leaders and is loved by 20+ large global enterprises such as Roche, Siemens and Baloise Insurance with the collective vision to build a global Open Innovation Ecosystem. Dave and Vinz will share with you the key methodology behind Kickbox for validating your business ideas and their journey of scaling an international SaaS platform with a bold vision.

    Vinzenz Leuenberger & David Hengartner

    David and Vinzenz are Co-Founders of GETKICKBOX powered by Swisscom, a corporate venture that offers a SaaS-product to enable large enterprises to start, manage and automate a Kickbox intrapreneurship program.

    David brought the Kickbox opensource framework to Swisscom 4 years ago with the vision to build a bottom-up innovation culture that gives everyone inside the organization a chance to work on his business ideas for the future of the company. Before joining Swisscom, David worked in consulting and banking, founded two startups, worked for startups in Zurich and Berlin and is a well connected member of the Swiss startup and corporate innovation ecosystem. David holds a M.A. in Business Administration from the University of St.Gallen (HSG) with focus on Entrepreneurship and Marketing and a Design Thinking degree from the University of Technology in Sydney.

    Vinz is passionate about building products, services and experiences. He joined Swisscom with the mission of building a product that allows an intrapreneurship movement like Kickbox to grow by giving it an internal and external brand, making it measurable and manageable. He leads the product and design teams that delivers the digital online platform. Vinz holds a degree in Design Management from the Lucerne University of Applied Sciences and is a University Innovation Fellow at the Stanford d.School.

16.00 – 16.45 Closing Keynote

  • KEYNOTE: Building and Scaling a High-Performance Culture

    As the research in Accelerate and in the DevOps Handbook shows, high-performing organizations deliver more rapidly, more repeatably, and more reliably. And far more important than any tool or technology, it is the culture that differentiates a nimble and innovative organization from a lumbering leviathan. This keynote breaks down several key elements of a high-performance engineering culture, based on the speaker’s experience leading high-performing organizations at Google and eBay.

    We will discuss team Autonomy and Accountability — how high-performing companies organize themselves out of small, cross-functional teams, and how those teams own their destiny from idea to development to deployment to operations. Next, we will discuss Trust and Collaboration — how we need to foster a culture of trust both among the individuals on a team, as well as between the teams themselves. Last, we will instill Pragmatism and Progress in the product development process — how we need to clearly define the business problem we are solving, and solve that problem in the simplest, most straightforward way possible.

    You will take away actionable insights you can apply in your own organization.

    Randy Shoup

    Randy is a 25-year veteran of Silicon Valley, and has worked as a senior technology leader and executive at companies ranging from small startups, to mid-sized places, to eBay and Google. Randy was most recently VP Engineering at WeWork in San Francisco. He is particularly passionate about the nexus of culture, technology, and organization.

16.45 – 17.00 Closing